Exchange & Refund Policy

Exchange policy

• You can request an exchange within 7 days starting from the day you received your order.
• The product must be in the same condition, unworn, and undamaged in any way, with the ticket attached.
• Exchange fees are applied separately and are distinct from delivery fees. Customers are responsible for any additional costs.
• Please note that cancelled exchanges due to rescheduling or cancellations will void your request, and you will not be able to submit another request for the same order.

Refund policy

• You can request a refund within 7 days starting from the day you received your order.
• The product must be in the same condition, unworn, and undamaged in any way, with the ticket attached and the original packaging.
• Delivery fees will be deducted from the original amount paid.
• Please note that cancelled refunds due to rescheduling or cancellations will void your request, and you will not be able to submit another request for the same order.